Established in 1956, Advance Communications, Inc. (ACI) has evolved with the times while maintaining an unwavering commitment to quality. Our team cares deeply about providing top-notch service tailored to every customer’s unique needs. From our owner to our newest operator, kindness, and compassion are deeply embedded in our culture.
A Legacy of Quality and Care Since 1956
Meet Our Management Team: Committed to Your Success
Kathleen Freeman
President & Owner
Kathleen’s journey with Advance Communications began in 2009, driven by her passion for discovering innovative ways to support customers and meet their evolving needs. Over the years, she has remained committed to ensuring that the company consistently delivers the highest quality service, both for its clients and their callers. Kathleen’s leadership reflects her dedication to excellence and her belief in the importance of being the best for those they serve.
James Galvin
Vice President of Operations
With 20 years of experience, James monitors and keeps all our systems in excellent working order, making him a valuable asset and mentor to our staff.
Colin Freeman
Sales Account Manager
Colin is dedicated to driving new sales and guiding customers through the start-up process at Advance Communications. He takes pride in ensuring that every client is fully supported from the initial stages and remains committed to following up with them to guarantee their satisfaction.
Peg Pavelchak
Sr. Vice President Business Development & Administration
With Advance Communications for over 30 years, Peg ensures our staff works to provide a service we can be proud of, from account setup to overseeing consistent training and the delivery of quality service.
Linda Washburn
Manager of Administration
The first voice you’ll hear, Linda is Advance Communications’ expert in billing, receivables, and human resources, ensuring our administrative office runs smoothly.
Kade Boughton
Assistant Manager – Operations
Kade focuses on proactively resolving potential issues to ensure customer satisfaction and serves as Peg’s backup. Collaborating closely with Peg Pavelchak, Kade ensures the delivery of the high quality standards we aim for.
Don't Let Another Call Go Unanswered!
Contact us today to discuss how we can elevate your communication strategy and provide seamless phone coverage for your business. Call or request a quote today to get a tailor-made solution to fit your needs!